Partner Training & Certification

All agents, brokers, and enrollment counselors that provide enrollment assistance are required to complete the Your Health Idaho certification training. Our robust curriculum is designed to help you better understand the policies and procedures of Your Health Idaho, and how to use the online application system to assist consumers.

Your Health Idaho uses Tovuti, an online Learning Management System (LMS), for certification training and testing. Anyone who wishes to certify with Your Health Idaho must create an account in Tovuti to complete the training. To set up your account and begin the certification process, contact Connectors. Please do not register for your own account; one will be provided to you by Your Health Idaho.

Once you have set up an account with Tovuti, you can access the training at any time. Sign in now.

Certification is valid from November 1 – October 31. You can certify at any time throughout the year, however re-certification is required annually.

Agent and Broker Certification Requirements

  • Be a licensed agent or broker in good standing with the Idaho Department of Insurance
  • Complete the training modules through the Tovuti Learning Management System
  • Pass the final examination with a minimum score of 85% within three attempts
  • Review and attest to the YHI Producer Agreement
  • Attend the in-person training titled Financial Application and Idalink and pass exam
  • Attend the in-person training titled YHI Processing and Policy Service and pass exam
  • If you are unable to attend the sessions in person, you must make alternate arrangements with Your Health Idaho. Contact Connectors to discuss your options.
  • Following completion of the training, create a Your Health Idaho account.

Enrollment Counselor Certification Requirements

  • Be associated with a Certified Enrollment Entity
  • Complete the training modules through the Tovuti Learning Management System
  • Pass the final examination with a minimum score of 85% within three attempts
  • Agree to privacy and security standards as outlined in the Enrollment Counselor training
  • Attend the in-person training titled Financial Application and Idalink and pass exam
  • Attend the in-person training titled YHI Processing and Policy Service and pass exam
  • If you are unable to attend the sessions in person, you must make alternate arrangements with Your Health Idaho. Contact Connectors to discuss your options.
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