Partner Training & Certification

Required Training for Agents, Brokers and Enrollment Entities

All Agents, Brokers and Enrollment Entities that provide enrollment assistance are required to complete the Your Health Idaho consumer assistance training. Our robust training curriculum will help you better understand the policies and procedures for Your Health Idaho and how to use the online application system to assist consumers.

If you are an Agent, Broker, or Enrollment Counselor who is currently certified with Your Health Idaho, you will be sent an email to register for the new training course. If you do not receive that email, or have have never been certified with YHI, contact Outreach and we will follow up with more details.

Once you have set up an Edvance360 LMS Training account, you can access the training at any time by clicking HERE.

Agent and Broker Certification Requirements

  • Be a licensed Agent or Broker in good standing with the Idaho Department of Insurance
  • Complete the training modules through the Edvance360 Learning Management System (LMS)
  • Pass the final examination with a score of 85% within three attempts
  • Review and attest to the YHI Producer Agreement in the LMS system
  • Attend the in-person training titled Financial Application and Idalink and pass exam
  • Attend the in-person training titled YHI Processing and Policy Service and pass exam
  • If you are unable to attend the sessions in person, you can watch the recordings online and then complete the corresponding exam. However, we strongly recommend you attend in person for a more valuable experience.
  • Following completion of the training, create a Your Health Idaho system account

Enrollment Counselor Certification Requirements

  • Be associated with Certified Enrollment Entity
  • Complete the training modules through Edvance360 Learning Management System (LMS)
  • Pass the final examination with a score of 85% within three attempts
  • Agree to privacy and security standards as outlined in the Enrollment Counselor training

 

www.yourhealthidaho.org
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