Your Health Idaho Opens Consumer Resource Center | Your Health Idaho

Your Health Idaho Opens Consumer Resource Center

Resource Center Staff Available to Answer Questions on Idaho’s Health Insurance Marketplace

BOISE, Idaho – Your Health Idaho is pleased to announce the opening of its Consumer Resource Center with trained staff ready to assist Idahoans as they shop, compare and choose a health insurance plan that best fits their individual, family or small business needs.

The Consumer Resource Center is open Monday through Friday from 8 a.m. to 5 p.m. Idahoans can call 1-855-YH-Idaho (855-944-3246) to speak to a live person about resources available through Your Health Idaho including help connecting with one of Your Health Idaho’s Consumer Connectors, such as an agent, broker or trained In-Person Assister who can help Idahoans understand the plans, rates and what kind of premium assistance or cost-sharing options they may be eligible for.

“Choosing health insurance can be complicated, and we want to make it easy for Idahoans to get answers to their questions about Idaho’s Health Insurance Marketplace, including information on plans, premium assistance and cost,” said Alberto Gonzalez, Your Health Idaho’s operations project manager. “Our Consumer Resource Center staff can also help Idahoans locate in-person assistance in their communities in the form of Consumer Connectors, including agents, brokers and Your Health Idaho trained In-Person Assisters.”

In addition to answering calls, the Consumer Resource Center will accept questions through standard mail and email. The bilingual center staff can assist Idahoans in English and Spanish and through the use of The Language Line can accommodate more than 150 languages.

The Consumer Resource Center can be reached at 855-YH-Idaho (855-944-3246), via email at or via standard mail at PO Box 943, Boise, ID 83701.

Open enrollment for Your Health Idaho will start in October 2013 and extends until March 31, 2014. Coverage on plans purchased by December 23, 2013 will take effect on January 1, 2014. Plans purchased after December 23, 2013 will take effect at a later date.

About Your Health Idaho

Your Health Idaho was established by State law in 2013 to provide an online marketplace where Idaho families and small businesses can go to compare and purchase health insurance. Your Health Idaho is governed by a 19-member Board authorized by the Idaho Legislature to set the rules and regulations for implementing a State-based health insurance exchange.

Stephen Weeg of Pocatello, a retired executive director of Health West, serves as chairman of the Board. The Board must establish an exchange by January 1, 2014, as required by federal law. It is empowered by State law to develop an operating plan and contract for required services.

For more information please visit

Media Contact: Jody Olson, Your Health Idaho, (208) 991-4911,

Posted on September 25, 2013

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