Benefits of Working with an Agent or Broker
Navigating the complexities of health insurance is no easy feat. Whether it’s your first time applying for coverage or you’ve done it many times, the process can be overwhelming.
The good news—you don’t have to do this alone.
Your Health Idaho is all about simplifying the process and helping you select the right plan for you and your family. We partner with agents and brokers who are licensed and in good standing with the Idaho Department of Insurance.
Help Selecting a Plan Tier
Agents and brokers can provide guidance on which metal tier for plans may be more cost-effective for you in the long run. They can also assist you in determining your eligibility for Cost-Sharing Reductions, which are additional health insurance discounts.
Enrollment counselors are available as well. Although enrollment counselors can assist you with the application process and applying for a tax credit, they can’t make recommendations about which plan to buy. That’s because they’re not licensed with the Department of Insurance. If you’re working with an enrollment counselor, they’ll refer you to an agent or broker when it’s time to select a plan.
Consumer Connectors Provide No-Cost Assistance
Those agents, brokers and enrollment counselors are called Consumer Connectors, and they can help you navigate the process, at no cost to you.
All Consumer Connectors receive specialized training to assist Idahoans who are purchasing health coverage through Your Health Idaho. With over 1,000 Consumer Connectors across the state, many of whom are bilingual, there is someone to help you with your health insurance needs.
Consumer Connectors are ready to walk you through the application process, assist in applying for a tax credit, and help you choose a plan that fits your budget.
Additional benefits of working with a Consumer Connector include:
- Ensuring you don’t miss important dates
- Assistance reporting changes to your account
- Help with any questions or concerns you have about your health coverage
- Assistance in your preferred language
- Guidance on making changes during renewals
- Support during the application process, ensuring you receive an accurate tax credit
- A feeling of security, as all Consumer Connectors are up to date on Your Health Idaho’s policies and procedures
Finding a Consumer Connector
How do you find a Your Health Idaho-certified Consumer Connector? Visit our No-Cost Assistance page, enter your zip code and search distance. You’ll see a list of experts in your area. You can also find a Consumer Connector by contacting our Customer Support Center at 855-944-3246 or by going to YourHealthIdaho.org to chat with live support.
Keeping your Agent Updated
To ensure your Your Health Idaho-certified agent can provide the best assistance, remember to keep them updated. Inform them about any notices you receive, and any changes that occur in your household or your income that could affect your eligibility for coverage through Your Health Idaho.