Finding the right insurance coverage can be confusing.

We’re here to help by phone, chat, or through your Your Health Idaho account.

Contact the Customer Support Center through your household’s Your Health Idaho account by logging in and submitting a ticket. You’ll receive a reply in your account’s secure inbox or a phone call from a Consumer Advocate.

Contact Your Health Idaho

Log-in to your account to submit a ticket

At Your Health Idaho, you will always be connected to someone right here in Idaho, whether

over the phone or through live chat.

Your Health Idaho Customer Support Center Hours

    • Mondays, Tuesdays, Thursdays : 8 a.m. – 5 p.m.
    • Wednesdays: 9 a.m. – 5 p.m.
    • Fridays: 8 a.m. – 1 p.m.

Questions about finding insurance that meets the needs of you and your family?
Contact a Consumer Connector

Questions about tax credit eligibility or plan enrollment?
Contact Your Health Idaho

Questions about Medicaid?
Contact the Idaho Department of Health and Welfare

  • Login to your idalink account
  • Call or Email the Idaho Department of Health and Welfare at 877-456-1233 

Questions about your insurance plan benefits, claims or payments?
Contact your individual insurance carrier

Questions about the Small Business Health Options Program (SHOP)?
Visit our SHOP page

For additional customer support, please use our Support Request Form.

If you need additional assistance that is not mentioned above, Contact Us here.