Benefits of Working with an Agent or Broker

Navigating the complexities of health insurance is no easy feat. Whether it’s your first-time purchasing health insurance or you’ve gone through the process, understanding your health insurance policy can be overwhelming.

The good news- You don’t have to do this alone.

Your Health Idaho is all about simplifying the process and providing you with the tools and resources you need to make the best choices for your health insurance coverage. This is why we partner with trusted, certified agents, brokers, and enrollment counselors called Consumer Connectors to help you navigate the process.

Consumer Connectors are here to assist you, at no cost.

To ensure quality assistance, all Your Health Idaho-certified agents and brokers are licensed and in good standing with the Idaho Department of Insurance. All Consumer Connectors have also received specialized training to work with those purchasing health coverage through Your Health Idaho. With over 1,000 Consumer Connectors across the state, many of whom are bilingual, there is someone to help you with your health insurance needs.

Consumer Connectors are ready to walk you through the application process, assist in applying for a tax credit, and help you choose a plan that fits your budget and lifestyle.

Additional benefits of working with a Consumer Connector include:

  • Ensuring you don’t miss important dates
  • Assistance reporting changes to your account
  • Help with any questions or concerns you have about your health coverage.
  • Guidance on making changes during renewals.
  • Thorough assistance during the application process, ensuring you receive an accurate tax credit.
  • A feeling of security, as all Your Health Idaho-certified Consumer Connectors are up to date on Your Health Idaho’s policies and procedures
  • Assistance in your preferred language

Agents and brokers may also provide guidance on which metal tier for plans may be more cost-effective in the long run, or in determining eligibility for additional health insurance discounts through Cost-Sharing Reductions.

Enrollment counselors can help you with the application process and applying for a tax credit, but because they are not licensed with the Department of Insurance, they cannot make recommendations about which plan to buy. If you are working with an enrollment counselor, they will refer you to an agent or broker to assist with plan selection.

Finding an Agent

How do you find a Your Health Idaho-certified Consumer Connector? Visit, enter your zip code and search distance, and you’ll get a list of experts in your area. You may also connect to a Your Health Idaho-certified Consumer Connector by contacting our Customer Support Center at 855-944-3246 or by going to to chat with live support.

Keeping your Agent Updated

To ensure your Your Health Idaho-certified agent can assist you as best as possible it is important to keep your agent updated. Updates you should inform your agent about include any notices you receive and any changes that occur in your household that could change your eligibility for coverage through Your Health Idaho.